Remote Monitoring & Management

Advanced Monitoring

Our advanced monitoring agent remotely and proactively keeps a watchful eye on all your managed devices and networks.
Our monitoring agent has been customized with hundreds of scripts to monitor devices, detect problems, and automatically resolve issues. This information helps us identify and resolve issues before they turn into problems.

Scheduled Maintenance

We schedule maintenance hours for your systems and applications. The work is done remotely during off-hours so that impacts on your business are minimized. We have regularly scheduled maintenance windows so that we can make incremental changes while reducing downtime.

Automated Alerts

We set up alerts to help us proactively manage your environment. These alerts help us to stay ahead of issues that arise in your environment, and in most cases issues are automatically resolved before they can become a problem.

Anti-Virus Protection

A single layer of defense isn’t sufficient in today’s constantly evolving threat landscape. Our endpoint products have the ability to detect malware pre-execution, during execution and post-execution. By focusing on the entire malware lifecycle, we can provide the highest level of protection possible.

System and Application Patching

We patch and update Windows and Mac operating systems as well as third-party applications installed on your systems. The days of manually patching your systems are over.

Remote Management

There are those pesky support issues that, no matter how many scripts or patches you throw at them, you still have to remote into the device to get under the hood and fix them yourself. Our remote support software provides secure and reliable remote control or behind-the-scenes support to tackle any issue that comes your way.

Preventative Maintenance

Our team performs preventative maintenance and problem resolution, working remotely to manage your systems thanks to our smart agent technology. With custom automated remediation scripts, our agent can fix a wide variety of problems before you even know about it.

Free network environment assessment

If you would like to learn more about how we can help support your existing or new network environment, contact us for more information